2025: Year of Governance Reforms and Enhanced Citizen Services
In 2025, the Ministry of Personnel, Public Grievances, and Pensions implemented significant governance reforms focused on enhancing the ease of living for citizens and providing a work-friendly environment for government employees. Key achievements included the expansion of Mission Karmayogi, which surpassed 1.45 crore registered government employees, and the initiation of a nationwide Digital Life Certificate campaign for pensioners. The year marked a shift towards technology-driven, citizen-centric governance, underscored by the disposal of over 20 lakh public grievances and the implementation of clean governance initiatives.
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