CPGRAMS Grievance Redressal Update

The Ministry of Personnel, Public Grievances & Pensions reported on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) from November 2022 to May 2025, highlighting over 4.26 million grievances received, with an average disposal time of 16 days. The government has implemented 10-Step Reforms to enhance efficiency, including AI integration, multilingual support, and a new Grievance Redressal Assessment Index. The initiative aims to improve citizen satisfaction and reduce grievance pendency, with a focus on transparency and accountability.

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APEDA Launches First Sea Shipment of Botanical-Infused Millet Foods to New Zealand

The Agricultural and Processed Food Products Export Development Authority (APEDA) facilitated the maiden sea shipment of botanical-infused, ready-to-cook millet functional foods from Karnataka to New Zealand. This milestone underscores the expanding opportunities for India's millet-based agricultural exports, bolstered by participation in APEDA-supported international trade fairs. Source: Original Link