DARPG Publishes 45th CPGRAMS Monthly Report for January 2026

The Department of Administrative Reforms and Public Grievances (DARPG) has released its 45th monthly report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for January 2026. The report highlights a total of 1,76,942 grievances redressed by Central Ministries and Departments during the month. Averaging a grievance disposal time of 14 days, this is part of DARPG's ongoing CPGRAMS reform to enhance redressal quality and timelines. The Department of Telecommunications, Department of Posts, and the Central Board of Indirect Taxes and Customs were top performers in Group A, while the Ministry of Parliamentary Affairs, Department of Official Language, and Ministry of AYUSH led in Group B according to the Grievance Redressal Assessment & Index.

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