postal services

Digitalisation of Postal Services in India

Official Press

23 Jul 2025

The Ministry of Communications has implemented significant reforms in India's postal services, including the establishment of 450 Post Office Passport Seva Kendras (POPSKs) and 188 Parcel Hubs to enhance service accessibility and operational efficiency. The Post Office Act, 2023, has modernized the framework for postal services, introducing real-time tracking, online booking, and digital banking through India Post Payments Bank. These initiatives aim to improve service delivery, especially in rural areas, and integrate digital solutions for better customer experience.

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Recent Diplomatic Updates from India's Ministry of External Affairs

Key Diplomatic Updates from the Ministry of External Affairs

India-Sri Lanka HTA Workshop Commences for Health Technology Assessment

VOC Port Hosts Key Event on AI Advances in Maritime Operations