DoPPW's Major Achievements and Initiatives for 2025

The Department of Pension & Pensioners’ Welfare (DoPPW) has made significant strides in 2025 through several initiatives aimed at enhancing pensioners' welfare. The Digital Life Certificate Campaign 4.0 was a landmark drive, culminating in 1.54 crore certificates generated across 2000 locations. Utilizing face authentication, the campaign significantly benefited elderly and differently-abled pensioners. Additionally, over 1.07 lakh grievances were resolved, while the average grievance resolution time dropped to 28 days. The National Anubhav Awards encouraged retiring officials to share experiences, promoting transparency and engagement. The integration of pension processes with Bhavishya has streamlined applications, with nearly 42,000 submitted forms. Awareness programs and workshops further bolstered understanding of pension-related procedures and rights. Overall, these efforts reflect DoPPW's commitment to digitizing and improving the pension management system, ensuring smoother retirement transitions and sustained welfare for pensioners.

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