Dr Jitendra Singh Introduces AI-Enabled Chatbot for Public Grievance Redressal
Minister of State Dr Jitendra Singh launched the CPGRAMS AI-enabled Voice Chatbot 'Samadhan Didi', a tool aimed at revolutionizing the public grievance mechanism in India. This initiative, developed by the Department of Administrative Reforms and Public Grievances and Bhasini, allows citizens to lodge grievances by simply speaking in their native languages. The chatbot automatically routes the grievances to the relevant government departments, marking a significant step in making grievance redressal more accessible and multilingual.
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