E-Commerce Platforms Urged to Self-Audit and Eliminate Dark Patterns

The Ministry of Consumer Affairs, Food & Public Distribution has urged e-commerce platforms to conduct self-audits to eliminate 'dark patterns'—manipulative design practices that deceive consumers. Following a meeting with industry representatives, an advisory was issued for platforms to identify and rectify these practices within three months, ensuring a fair digital ecosystem. The Central Consumer Protection Authority has outlined specific dark patterns and established a Joint Working Group to promote transparency and ethical online practices.

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