EASE 8.0 Reforms Propel Public Sector Banks Towards Excellence

The EASE 8.0 reform agenda launched under the Ministry of Finance focuses on transforming Public Sector Banks (PSBs) into agile, future-ready, and customer-centric institutions. This initiative, called EASERise, is structured around the themes of Risk & Resilience, Innovation, Socio-Economic Impact, and Excellence. It aims to enhance digital lending, AI adoption, financial inclusion, and operational excellence across PSBs. Significant improvements have been made in areas such as customer grievance redressal, asset quality, and financial performance, with PSBs achieving record profits and significant technological advancements. Reforms are assessed and reviewed quarterly by the EASE Steering Committee to ensure continuous progress.

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