Enhancing the Efficiency of CPGRAMS: Latest Developments and Statistics

The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) has been evaluated with data spanning over a decade, detailing the grievances managed by different Ministries, Departments, and States. Significant improvements, including a revised grievance redress timeline and enhanced accountability measures, have contributed to a citizen satisfaction rate of 69.8% for resolved cases. Various departments and states are advised on corrective measures to handle pending grievances and increase efficiency.

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APEDA Launches First Sea Shipment of Botanical-Infused Millet Foods to New Zealand

The Agricultural and Processed Food Products Export Development Authority (APEDA) facilitated the maiden sea shipment of botanical-infused, ready-to-cook millet functional foods from Karnataka to New Zealand. This milestone underscores the expanding opportunities for India's millet-based agricultural exports, bolstered by participation in APEDA-supported international trade fairs. Source: Original Link