Ministry of Civil Aviation Implements Measures for Airline Crisis Management

The Ministry of Civil Aviation (MoCA) has swiftly acted to mitigate the disruption caused by the recent operational crisis at IndiGo, ensuring minimal inconvenience for passengers. Domestic air travel is recovering quickly, with IndiGo's flight operations notably improving. To prevent airfare spikes following cancellations, the Ministry has enforced a cap on airfares, ensuring prices remain fair for travelers. IndiGo is mandated to process all refunds from cancelled or delayed flights promptly and without fees for rescheduling. Additionally, efforts are underway to reunite passengers with their separated baggage within two days. Airports nationwide are operating smoothly, supported by enhanced ground staff deployment. The MoCA continues to monitor airline operations closely to prioritize passenger safety and satisfaction, moving towards normalcy in the aviation sector.

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