Consumer Helpline

National Consumer Helpline: A Lifeline for Consumers in India

Official Press

Official Press

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The National Consumer Helpline, a flagship initiative of the Department of Consumer Affairs, serves as a vital platform for consumer protection in India. It facilitates grievance redressal through an integrated online system, allowing consumers to register complaints and seek resolutions. The helpline has seen significant growth in usage, with over 1 lakh complaints monthly and successful refunds totaling Rs. 2.72 crore in July 2025 alone. The initiative also empowers students and integrates with GST reforms to address consumer queries effectively, promoting transparency and accountability in business practices.

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APEDA Launches First Sea Shipment of Botanical-Infused Millet Foods to New Zealand

The Agricultural and Processed Food Products Export Development Authority (APEDA) facilitated the maiden sea shipment of botanical-infused, ready-to-cook millet functional foods from Karnataka to New Zealand. This milestone underscores the expanding opportunities for India's millet-based agricultural exports, bolstered by participation in APEDA-supported international trade fairs. Source: Original Link