National Consumer Helpline Facilitates ₹2.72 Crore in Refunds in July 2025
In July 2025, the National Consumer Helpline (NCH) facilitated refunds totaling ₹2.72 crore, addressing 7,256 grievances across various sectors, with e-commerce leading the complaints. The helpline has seen a significant increase in call volume and digital complaint registrations, particularly through WhatsApp. NCH's collaborative model with companies enhances consumer rights and accountability, making it an effective pre-litigation platform for resolving disputes.
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