National Consumer Helpline Facilitates ₹7.14 Crore in Refunds
The National Consumer Helpline (NCH) has refunded ₹7.14 crore to consumers over the past two months, addressing 15,426 grievances across 30 sectors. The e-commerce sector had the highest number of complaints, leading to refunds of ₹3.69 crore. The helpline serves as a vital pre-litigation platform for consumer redressal, with significant outreach through various digital channels.
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