Regional Workshop on Consumer Protection in Southern States
The Department of Consumer Affairs, Government of India, hosted a workshop in Chennai on June 13, 2025, to enhance consumer grievance redressal mechanisms in Southern States. Keynote speaker Smt. Nidhi Khare emphasized the need for digital adaptation in consumer protection, highlighting initiatives like the Right to Repair Portal and e-Jagriti. The workshop reported that 23% of complaints to the National Consumer Helpline came from Southern States, with Karnataka and Kerala achieving over 100% case disposal rates. The event focused on digital innovation, legal frameworks, and collaboration among states to improve consumer justice.
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