GST reforms
GST Grievance Redressal Enhanced by National Consumer Helpline
The Department of Consumer Affairs has aligned the National Consumer Helpline (NCH) with the Next-Gen GST Reforms 2025, introducing a dedicated GST sub-category for consumer complaints. This initiative aims to empower consumers and improve grievance redressal efficiency, with training sessions for NCH counsellors and collaboration with e-commerce platforms. The NCH