TRAI Mandates Adoption of 1600-Series Numbering for BFSI Sector

The Telecom Regulatory Authority of India (TRAI) has issued a directive mandating the phased adoption of the '1600' numbering series by entities in the Banking, Financial Services, and Insurance (BFSI) sector regulated by RBI, SEBI, and PFRDA. This initiative aims to enhance consumer trust, reduce spam, and prevent fraud through voice calls. Key deadlines for adoption have been set for various entities, with the goal of improving consumer safety and distinguishing legitimate calls from fraudulent ones.

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