Year-End Review 2025: Technological Advancements Empowering Consumer Protections in India's Marketplace
In 2025, the Ministry of Consumer Affairs implemented significant digital and regulatory reforms to enhance consumer protection and promote fairness in the marketplace. Key initiatives included the launch of the e-Jagriti platform for digital dispute resolution, capacity building under the Consumer Protection Act, and daily price monitoring to stabilize markets. The Bureau of Indian Standards and National Test House also played vital roles in setting quality standards and expanding testing capabilities, thereby strengthening consumer trust in products and services.
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