National Consumer Helpline Secures ₹52 Crore in Refunds
Over the past nine months, the National Consumer Helpline (NCH) facilitated ₹52 crore in refunds across 31 sectors, resolving 79,521 grievances at the pre-litigation stage. The e-commerce sector accounted for the majority of refunds, with significant contributions from the Travel & Tourism sector. The Helpline exemplifies effective consumer protection, providing timely resolutions without the need for legal proceedings.
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