PDUNASS Advocates 'Member-First' Vision to Enhance Pensioner Experience
The Pandit Deendayal Upadhyaya National Academy of Social Security (PDUNASS) hosted a landmark national workshop focusing on a 'Member-First' vision in pension management. The event featured discussions on enhancing digital transformation, optimizing pension processing, and advancing the CITES Project. The workshop aimed at improving service delivery, reliability, and experience for senior citizens while aligning with the new Code on Social Security.
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