CPGRAMS
The Department of Administrative Reforms and Public Grievances (DARPG) has published its 37th Monthly Report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for May 2025. A total of 124,101 grievances were redressed, maintaining a monthly disposal rate above 100,000 for the 35th consecutive month. The
CPGRAMS
The Department of Administrative Reforms and Public Grievances (DARPG) has released its 34th monthly report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for May 2025. The report indicates that 67,787 public grievances were received, with 78,123 grievances redressed. The total pendency of grievances stands at
DARPG
The Department of Administrative Reforms and Public Grievances (DARPG) is partnering with Right to Services (RTS) Commissioners across States and Union Territories to improve the quality of grievance redressal and citizen satisfaction. This initiative includes a pilot project in Haryana, focusing on timely resolution of public grievances related to land,
Swachhata Pakhwada
The Department of Administrative Reforms and Public Grievances (DARPG) is celebrating Swachhata Pakhwada 2025 from May 16 to 31, reaffirming its commitment to cleanliness and green initiatives. Key activities include a mass Swachhata Pledge, community engagement through Shramdaan, and plantation drives. DARPG also plays a crucial role in monitoring and
Public Service Delivery
The Department of Administrative Reforms & Public Grievances (DARPG) has called for proposals from State and Union Territory governments to improve public administration and service delivery through the State Collaborative Initiatives Scheme. This initiative aims to replicate successful projects recognized by the Prime Minister’s Award for Excellence in Public