Public Grievance
The Department of Administrative Reforms and Public Grievances (DARPG) has released the 39th report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for October 2025. The report highlights that 64,736 public grievance cases were received, with 63,305 cases redressed. Uttar Pradesh led in disposals, while the
Ministry of Civil Aviation
The Ministry of Civil Aviation is actively participating in the Special Campaign for Disposal of Pending Matters (SCDPM) 5.0, achieving significant milestones such as 87% of public grievance redressal targets met, disposal of nearly 5,000 physical files, and conducting 405 cleanliness drives. The campaign, led by Minister Shri
Ministry of Heavy Industries
The Ministry of Heavy Industries (MHI) is actively participating in the 5th year of the Special Campaign for Disposal of Pending Matters (SCDPM) from October 2 to 31, 2025. The campaign aims to promote cleanliness and reduce pending matters in government. A mid-term review shows significant progress, including the completion
Ministry of Steel
The Ministry of Steel is actively participating in the Special Campaign for Disposal of Pending Matters (SCDPM) 5.0 from October 2 to October 31, 2025. The campaign aims to streamline governance by addressing pending matters, achieving 96% of public grievance redressal targets, weeding out 8,525 physical files, and
CPGRAMS
The Department of Administrative Reforms and Public Grievances (DARPG) released the 38th report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for September 2025. The report highlights a significant increase in grievance redressals, with 82,082 cases received and 82,790 resolved. The report also notes a total
CPGRAMS
The Government of India has established the Centralized Public Grievance Redress and Monitoring System (CPGRAMS), an online platform for citizens to lodge grievances regarding public service delivery. Operational since 2020, it has received over 1.20 crore grievances and redressed 1.28 crore by July 2025. The system includes a
CPGRAMS
The Department of Administrative Reforms and Public Grievances (DARPG) has released the 36th monthly report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for July 2025. The report indicates that 77,280 public grievances were received, with 122,915 cases redressed. The report also highlights the training of
Public Grievance
The Ministry of Personnel, Public Grievances & Pensions has implemented a 10-step reform plan for the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) since April 2022, resulting in the resolution of over 80 lakh grievances and a reduction in redressal timelines from 28 days to 16 days by 2025.
CPGRAMS
The Government has implemented a 10-step reform plan for the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) since April 2022, resulting in the resolution of over 80 lakh grievances and a reduction in redressal timelines from 28 days in 2019 to 16 days in 2025. Comprehensive guidelines issued in