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The Indian government has implemented comprehensive measures to enhance the efficiency of the public grievance redressal system through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS). Improvements include a 10-Step Reforms initiative, Comprehensive Guidelines for timeline rationalization, and the introduction of training sessions for officers. These efforts aim to
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Dr. Jitendra Singh, Minister of State for Personnel, Public Grievances and Pensions, will inaugurate the National Workshop on Good Governance Practices on December 25, 2025. This event, held to commemorate the birth anniversary of former Prime Minister Atal Bihari Vajpayee, will feature the release of reports and apps by the
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The Ministry of Personnel, Public Grievances & Pensions has announced a new initiative, 'Prashasan Gaon Ki Ore', aimed at addressing public grievances and enhancing service delivery across India. Scheduled from December 19-25, 2025, the campaign will occur in all districts, states, and union territories as part of Good
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The Ministry of Personnel, Public Grievances & Pensions announced the nationwide campaign 'Prashasan Gaon Ki Ore', scheduled for December 19-25, 2025, during the 5th Good Governance Week. The campaign aims to address public grievances and enhance service delivery across all districts, states, and Union Territories. It involves over
Jal Shakti
The Ministry of Jal Shakti conducted Special Campaign 5.0 from October 2-31, 2025, aimed at resolving pending matters and promoting cleanliness in government offices. The Department of Water Resources achieved 100% in several targets, including public grievances and ease of rules modified. Notable achievements included a 201% increase in
Defence Production
The Department of Defence Production (DDP) successfully concluded Special Campaign 5.0 from October 2 to 31, 2025, focusing on cleanliness and contributing to the Swachh Bharat Mission. The campaign involved cleanliness drives at 1533 sites, educating officials on cleanliness habits, and addressing public grievances. The DDP reviewed and segregated
DoP&T
The Department of Personnel & Training (DoP&T) successfully completed Special Campaign 5.0 from October 2 to October 31, 2025, focusing on records management, public grievance disposal, and cleanliness drives. Key achievements included the review of over 115,000 physical files, resolution of 1,842 public grievances, and
women and child development
The Ministry of Women and Child Development (WCD) has successfully completed Special Campaign 5.0, aimed at addressing pending matters and promoting cleanliness from October 2nd to October 31st, 2025. The campaign involved significant milestones, including 195,620 cleanliness drives, disposal of scrap materials generating revenue, and effective resolution of
CPGRAMS
The Department of Administrative Reforms and Public Grievances (DARPG) released its 42nd Monthly Report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for October 2025. A total of 1,44,503 grievances were redressed, marking the 40th consecutive month of over 1 lakh cases disposed. The report highlights
Swachhata
The Department of Land Resources successfully completed Special Campaign 5.0, achieving over 100 cleanliness drives and reviewing 2,415 files. The campaign included workshops on yoga, mental health, and cyber security awareness, promoting swachhata and public grievance disposal. The initiative was closely monitored to ensure all targets were met,
MDoNER
The Ministry of Development of North Eastern Region (MDoNER) successfully concluded Special Campaign 5.0 on October 31, 2025, achieving significant results in cleanliness, space optimization, record management, and public grievance disposal. The campaign included 36 cleanliness drives, freeing up 3,664 sq. ft. of office space, and achieving 100%
Ministry of Steel
The Ministry of Steel successfully conducted the Special Campaign for Disposal of Pending Matters (SCDPM) 5.0 from October 2 to October 31, 2025. The campaign aimed to streamline governance and promote cleanliness by addressing various pending matters, achieving significant milestones including 100% public grievance redressal and the review of