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The Department of Administrative Reforms and Public Grievances (DARPG) released its 47th report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for March 2026. Central Ministries and Departments resolved 1,81,279 grievances, maintaining a trend of disposing over 1 lakh cases monthly for almost four years. Top
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The Department of Administrative Reforms and Public Grievances has published the 44th report on the Centralized Public Grievance Redress and Monitoring System for March 2026, detailing public grievance redress statistics for States and Union Territories. It highlights significant case disposals, the integration with Common Service Centres, and ongoing officer training
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The Ministry of Personnel, Public Grievances & Pensions provided details regarding complaints registered and disposed of by the Lokpal from 2021 to 2026. In the latest financial year, there were 389 complaints registered and 336 disposed of as of February 28, 2026. This information was disclosed by Minister Dr. Jitendra
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The Department of Administrative Reforms and Public Grievances (DARPG) published the 42nd report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for States and Union Territories (UTs) for January 2026, detailing the analysis and resolution of public grievances. The report revealed that out of 71,714 grievance cases
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The Centralised Public Grievance Redress and Monitoring System (CPGRAMS), managed by the Ministry of Personnel, Public Grievances & Pensions, has successfully disposed of 85% of public grievances received over the last three years. The platform facilitates the lodging of citizen grievances to public authorities on any subject related to service
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The Indian government has implemented comprehensive measures to enhance the efficiency of the public grievance redressal system through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS). Improvements include a 10-Step Reforms initiative, Comprehensive Guidelines for timeline rationalization, and the introduction of training sessions for officers. These efforts aim to
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Dr. Jitendra Singh, Minister of State for Personnel, Public Grievances and Pensions, will inaugurate the National Workshop on Good Governance Practices on December 25, 2025. This event, held to commemorate the birth anniversary of former Prime Minister Atal Bihari Vajpayee, will feature the release of reports and apps by the
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The Ministry of Personnel, Public Grievances & Pensions has announced a new initiative, 'Prashasan Gaon Ki Ore', aimed at addressing public grievances and enhancing service delivery across India. Scheduled from December 19-25, 2025, the campaign will occur in all districts, states, and union territories as part of Good
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The Ministry of Personnel, Public Grievances & Pensions announced the nationwide campaign 'Prashasan Gaon Ki Ore', scheduled for December 19-25, 2025, during the 5th Good Governance Week. The campaign aims to address public grievances and enhance service delivery across all districts, states, and Union Territories. It involves over
Jal Shakti
The Ministry of Jal Shakti conducted Special Campaign 5.0 from October 2-31, 2025, aimed at resolving pending matters and promoting cleanliness in government offices. The Department of Water Resources achieved 100% in several targets, including public grievances and ease of rules modified. Notable achievements included a 201% increase in
Defence Production
The Department of Defence Production (DDP) successfully concluded Special Campaign 5.0 from October 2 to 31, 2025, focusing on cleanliness and contributing to the Swachh Bharat Mission. The campaign involved cleanliness drives at 1533 sites, educating officials on cleanliness habits, and addressing public grievances. The DDP reviewed and segregated
DoP&T
The Department of Personnel & Training (DoP&T) successfully completed Special Campaign 5.0 from October 2 to October 31, 2025, focusing on records management, public grievance disposal, and cleanliness drives. Key achievements included the review of over 115,000 physical files, resolution of 1,842 public grievances, and