news
The Central Consumer Protection Authority under Chief Commissioner Smt. Nidhi Khare has fined PhysicsWallah Limited and McAfee Software India Private Limited for employing deceptive dark patterns on their digital platforms. PhysicsWallah utilized techniques like pre-selected donations and misleading 'free' course labels, while McAfee was penalized for inducing fear-based
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The Central Consumer Protection Authority (CCPA) fined Vajiram and Ravi IAS Study Centre LLP ₹7 lakh for misleading advertisements related to the UPSC Civil Services Examination 2023. The institute failed to disclose that many successful candidates were enrolled only in their free Interview Guidance Programme, creating a false impression of
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The Central Consumer Protection Authority (CCPA) has imposed significant penalties on two coaching institutes, Motion Education Pvt. Ltd. and Career Line Coaching (CLC), Sikar, for misleading advertisements and unfair trade practices under the Consumer Protection Act, 2019. CCPA found that these institutions had misrepresented their courses and student achievements to
news
The Central Consumer Protection Authority has fined Vision IAS ₹11 lakh for deceptive advertising on UPSC exam results, as only a few of the successful candidates were enrolled in their flagship course. Source: Original Link
E-commerce
In a significant move to enhance consumer protection, 26 leading e-commerce platforms in India have voluntarily declared compliance with the Guidelines for Prevention and Regulation of Dark Patterns, 2023. These platforms have conducted self-audits to ensure their user interfaces are free from manipulative designs. The Central Consumer Protection Authority (CCPA)
CCPA
The Central Consumer Protection Authority (CCPA) has fined Dikshant IAS and Abhimanu IAS ₹8,00,000 each for misleading advertisements and unfair trade practices. The penalties were imposed after successful UPSC candidates reported unauthorized use of their names and photographs in promotional materials. The CCPA found that both institutes made
CCPA
The Central Consumer Protection Authority (CCPA) has fined Dikshant IAS and Abhimanu IAS ₹8,00,000 each for misleading advertisements and unfair trade practices. The penalties were imposed after successful UPSC candidates reported unauthorized use of their names and photographs in promotional materials. The CCPA found that both institutes made
CCPA
The Central Consumer Protection Authority (CCPA) has fined Drishti IAS ₹5 lakh for misleading advertisements claiming '216+ selections' in the UPSC CSE 2022. An investigation revealed that 75% of the claimed candidates had only participated in a free Interview Guidance Programme, misleading aspirants about the institute's
GST reforms
The National Consumer Helpline (NCH) has received 3,981 calls related to the new GST reforms, with 31% being queries and 69% grievances. The majority of complaints focus on milk pricing, electronic goods, LPG, and petrol. The Central Consumer Protection Authority (CCPA) is actively monitoring these grievances and has forwarded
CCPA
The Central Consumer Protection Authority (CCPA) has fined Digital Age Retail Pvt. Ltd. (FirstCry) ₹2,00,000 for misleading advertisements and unfair trade practices. The company misrepresented prices by advertising products as 'MRP inclusive of all taxes' while charging additional GST at checkout, misleading consumers about discounts. Following
CCPA
The Central Consumer Protection Authority (CCPA) has fined VLCC Limited ₹3 lakh for misleading advertisements regarding fat-loss treatments using the CoolSculpting procedure. The CCPA found that VLCC made exaggerated claims about weight loss and size reduction, misrepresenting the procedure's actual FDA-approved uses. The authority has mandated strict disclosure
CCPA
The Central Consumer Protection Authority (CCPA) has fined Rapido ₹10 lakh for misleading advertisements and unfair trade practices. The company is also required to compensate consumers who did not receive promised benefits from its 'AUTO IN 5 MIN OR GET ₹50' offer. Investigations revealed that the advertisements were