CPGRAMS
The Department of Administrative Reforms and Public Grievances has released its 40th Monthly Report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for August 2025, indicating that 1,51,114 grievances were redressed. This marks the 38th consecutive month of over 1 lakh grievances being resolved. The report
Rural Development
The Department of Rural Development in India will participate in Special Campaign 5.0 from October 2 to 31, 2025, focusing on promoting cleanliness and addressing pending matters. Following the success of Special Campaign 4.0, which achieved significant disposal rates of various references, the upcoming campaign aims to further
Ministry of Ayush
The Ministry of Ayush successfully implemented Special Campaign 4.0 from November 2024 to August 2025, resolving 1116 public grievances and achieving significant progress in various areas. The campaign focused on improving efficiency, transparency, and cleanliness, and the Ministry maintained a top 10 ranking in grievance disposal among Central Ministries.
e-Governance
The 28th National Conference on e-Governance (NCeG) will take place on September 22-23, 2025, in Visakhapatnam, Andhra Pradesh. Organized by DARPG, MeitY, and the Andhra Pradesh government, the conference will focus on the theme 'Viksit Bharat: Civil Service and Digital Transformation'. It will feature plenary and breakout sessions
Family Pension
The Department of Pension and Pensioners’ Welfare has updated the Central Civil Service (Pension) Rules, 2021, to ensure that divorced or widowed daughters of deceased government employees or pensioners are eligible for family pensions. The pension will be granted if there are no surviving eligible family members, and it will
Maternity Leave
The Ministry of Personnel, Public Grievances & Pensions has introduced provisions for Special Maternity Leave and Special Casual Leave for organ donation. Female Central Government employees can now avail 60 days of Special Maternity Leave in cases of stillbirth or death of a child shortly after birth, effective from September
CPGRAMS
The Department of Administrative Reforms and Public Grievances (DARPG) released its 39th Monthly Report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for July 2025. A total of 1,47,902 grievances were redressed, maintaining a monthly disposal rate above 1 lakh for the 37th consecutive month. The
e-Service Delivery
The Ministry of Personnel, Public Grievances & Pensions, in collaboration with Right to Services (RTS) Commissioners, is working to enhance e-Service Delivery across States and UTs under the NeSDA framework. A recent meeting highlighted the growth of e-Services in India, which have surpassed 22,000. The initiative includes API integration
Gratuity Rules
The Department of Pension and Pensioners’ Welfare (DoPPW) has introduced the Central Civil Services (Payment of Gratuity under National Pension System) Rules, 2021, applicable to Central Government civilian employees. These rules do not automatically apply to employees of autonomous bodies. However, under specific conditions, service in autonomous bodies can be
Parliament
The Government of India has established procedures for secretariat work in ministries and departments, ensuring timely responses to correspondence from Members of Parliament (MPs). The Central Secretariat Manual of Office Procedure (CSMoP) outlines these guidelines, emphasizing prompt attention to communications from MPs. This information was provided by Dr. Jitendra Singh,
administrative reforms
The Ministry of Personnel, Public Grievances & Pensions has communicated the decisions regarding the recommendations of the Second Administrative Reforms Commission to relevant Ministries and State Governments for implementation. This ongoing process was highlighted by Dr. Jitendra Singh, Union Minister of State, in a written reply to the Rajya Sabha
Leave Rules
The Central Civil Services (Leave) Rules, 1972 allows Central Government employees to take various types of leave, including 30 days of Earned Leave, 20 days of Half Pay Leave, 8 days of Casual Leave, and 2 days of Restricted Holiday annually, which can be used for personal reasons such as